SHOP EXPRESS LIMITED’S PRIVACY POLICY STATEMENT
Our Commitment to Privacy.
Welcome to SHOP EXPRESS LIMITED’s website (the “Site”). For the purposes of this Policy the terms “we,” “us,” “our,” and “Company” refer to SHOP EXPRESS LIMITED, and all of our affiliates. “You” refers to you, as a user of this site. Explained in this section is our policy regarding any personal information you might supply to us when you visit our website(s). Our Privacy Policy (the “Policy”) was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and partners. This Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to assist you in making informed decisions when using our Site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers ’needs.
Your Consent.
By using this Site, you consent to our collection and use of your personal information as described in this Privacy Policy. Company’s Privacy Policy applies to individuals and we reserve the right to change this Privacy Policy, along with related procedures, at any time.
Collection, Use and Retention of Client Information.
When you visit our Site you may provide us with two types of information: 1) personal information you knowingly choose to disclose that is collected on an individual basis; and 2) website use information collected on an aggregate basis as you and others browse our Site.
1. Personal Information – Our Use of Information That You Provide Us.
a. General Policy.
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. If you desire not to receive these offers, please send us an email at info@shopexpressskb.com
b. Credit Card Information.
If you choose to purchase products, goods or services from our Company’s website, you may need to give personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:
Name
Mailing address
E-mail address
Credit card number
Home and/or business phone number
Other personal information (i.e., mother’s maiden name)
E-mail Information
c. E-Mail.
If you choose to correspond with us through email, we may retain the content of your email correspondence and our response so that we can more efficiently handle any follow-up questions you may have.
e. Online Surveys.
The information you provide to the Company via online surveys and promotions on the Site will be used for internal marketing purposes, including the development of new services and information on the Site.
2. Web Site Use Information.
Similar to other commercial web sites, our Site utilises a standard technology called “cookies” and web server logs to collect information about how our Site is used.
a. What are Cookies?
“Cookies” are a feature of web browser software that allows web servers to recognise the computer used to access a web site. They are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site, and the web sites visited just before and just after our Site. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalised.
b. How We Use Information We Collect from Cookies.
We use web site browser software tools such as cookies and web server logs to gather information about our Site users’ browsing activities in order to constantly improve our Site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our Site to better meet the needs of our customers and prospective customers. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you. [ENSURE THIS COMPORTS WITH COMPANY’S USE OF COOKIES]
3. Disclosure of Information.
a. Generally.
We may provide aggregate information about our customers, sales, Site traffic patterns and related Site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.
b. Legally Compelled Disclosure of Information.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
c. Sharing Information with Affiliates.
From time to time, you may notice offers from outside companies advertised on our Site. We take measures to select product or service providers that are responsible and afford privacy protections to their customers. However, we cannot and do not make any representations about the practices and policies of these companies.
d. Sharing Information twin Strategic Partners.
[DOES OR WILL THE COMPANY SELL ANY CUSTOMER INFORMATION? IF YES, THIS SECTION IS TO BE INCLUDED. IF NOT, THE SECTION SHOULD BE REVISED TO INDICATE THAT NO INFORMATION WILL BE SOLD TO THIRD PARTY MARKETERS, ETC.]. We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your social security number or other financial data.
4. How We Secure Information Transmissions.
A. Information Security.
CLIENT TO INFORM US AS TO WHETHER THEIR WEBSITE USES ENCRYPTION/SECURITY SOFTWARE TO SAFEGUARD THE CONFIDENTIALITY OF PERSONAL INFORMATION THEY COLLECT FROM CUSTOMERS. IF THAT IS THE CASE THEN THEY WILL HAVE TO PROVIDE THE INFORMATION AS TO INFORMATION SECURITY AS PROVIDED BY THEIR WEBSITE DESIGNER SO THAT IT MAY BE INCORPORATED IN THIS AGREEMENT
B. Network Security.
CLIENT TO INFORM US AS TO WHETHER THEIR WEBSITE USES ENCRYPTION/SECURITY SOFTWARE TO SAFEGUARD THE CONFIDENTIALITY OF PERSONAL INFORMATION THEY COLLECT FROM CUSTOMERS. IF THAT IS THE CASE THEN THEY WILL HAVE TO PROVIDE THE INFORMATION AS TO INFORMATION SECURITY AS PROVIDED BY THEIR WEBSITE DESIGNER SO THAT IT MAY BE INCORPORATED IN THIS AGREEMENT
C. Authorisation.
It is also important to verify that only authorised persons log into your account. This is achieved by verifying your password we have stored in our secure data centre. We allow you to enter your password incorrectly five (5) times, your online account will be locked until you call us to reinitialise your account. We monitor and record “bad login” attempts to detect any suspicious activity (i.e., someone trying to guess your password). You play a crucial role in preventing others from logging on to your account. Never use passwords that are easy to guess, Examples of bad passwords are: birth dates, first names, pet names, addresses, phone numbers, social security numbers, etc. Never reveal your password to another person.
D. Employee Access, Training and Expectation.
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorised persons, processes and transactions.
5. Other Websites Linked to Our Site.
We are not responsible for the practices employed by the websites linked to or from out Site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Site. Please remember that when you use a link to go from our Site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction with any other website, including websites which have a link to our Site, is subject to that web site’s own rules and policies. Please read over those rules and policies before proceeding.
6. Children’s Privacy.
Our Site is not intended for use of children. We do not knowingly market to, or solicit data from, children.